Webinar Archive   The EAPA Learning Center Ready when you are. Learning Center - Webinar & Course Schedule - Archived Webinars - Conference Online About the Archive: All webinars were recorded live. They are presented here in their full, unedited form. Please disregard any "dial-in" information. The audio is integrated into the recording and can be heard through your computer's speakers. Looking for the FREE Pre-Conference Training Course Overview Webinars?  Click here! To access a session complete the registration/payment form. Member Fees: 1 Hour - $39; 2 Hour - $59  Non-member: 1 Hour - $39; 2 Hour - $79 Please allow 2 business days for confirmation. click on the link provided in your confirmation e-mail or return to this page to access your session when you log in, the session will begin to play. To obtain your certificate view the entire session request an evaluation form, via email (please include the title); return your evaluation form. Certificates will be issued within 2 business days.       For assistance, please contact Jan Price j.price@eapassn.org or Debbie Royal d.royal@eapassn.org. Alphabetical Listing of Archived (Recorded) WebinarsAlcohol SBIRT in EAP: Integrating Evidence-based Practice Webinar presented by: Eric Goplerud, Ph.D. and Tracy L. McPherson, PhD Presentation date(s): Thursday, June 10, noon EDT and Tuesday June 15th, 2pm EDT EST EACC Domain II - 1 PDH /CE contact hour  Webinar Description Access Recording   Purchase Access Are We Managing Pain, But Fueling Addiction? Webinar presented by: Dr. Stephen Grinstead Presentation date: Friday, September 4th at noon EDT and Tuesday, September 8th, 2:00 pm EDT. EACC Domain III - 1 PDH /CE contact hour Webinar Description Access Recording   Purchase Access Assisting Companies with Workplace Mediation Webinar presented by: Martina Moore, CEAP & Tanya Dominick, JD Presentation date: 7/10/08 EACC Domain I,II - 1 PDH/CE contact hour Mediation services can be provided by your EAP, and add value for your client organizations. Learn how your EAP can use mediation to allow those people in the workplace who have a dispute to come together with a trained mediator in a non-threatening environment to resolve their own disputes rather than turning to regulatory agencies or the legal system for resolution. Access Recording   Purchase access Best Practices for Providing EA Services via Email Exchange Webinar presented by: DeeAnna Merz Nagel, LPC, DCC Presentation date(s): Tuesday, February 23, 2010 2pm EST EACC Domain I, II - 1 PDH/CE contact hour Webinar Description Access Recording   Purchase access  EA Assessments: The Essential First Step To Finding Solutions Webinar presented by: Patricia Vanderpool, LPC, CEAP Presentation date(s): 11/20/08 EACC Domain I,II - 1 PDH/CE contact hour Perhaps the most critical contact with any employee or organizational leader is the first call for help to the EAP. What critical elements of the assessment must not be overlooked by EA professionals? Conducting an age- and culturally-appropriate, comprehensive initial assessment will enhance utilization and support the efficiency and effectiveness of EA services. In keeping with EAP core technology, an effective EA assessment is a valuable tool to help, “manage a troubled employee, their environment and (to help) improve job performance.” Access Recording   Purchase access EA Professionals Assisting Managers: Coaching for Performance, Motivation and Engagement Webinar presented by: Mickey Parsons, MEd, MCC, CEAP Presentation date(s): 6/12/08 EACC Domain II,III - 1 PDH/CE contact hour The EAP’s unique corporate role provides EA professionals the opportunity to support leaders as they develop their people skills. Many organizations encourage managers to use one-on-one coaching with their employees to provide behaviorally based feedback on job performance. By supporting supervisors as they coach employees on a routine basis, the EA professional has the opportunity to establish rapport which facilitates referral to the EAP, prior to administrative action, when job performance is suffering and a referral to the EAP would be most effective. Access Recording   Purchase Access EAP Strategies for Performance Enhancement: Using a Presence-based Coaching Model to Develop Employee Leadership Webinar presented by: Patrick Williams, EdD, MCC Presentation date(s): 4/30/09 EACC Domain I, II - 1 PDH/CE contact hour Learn how "presence" can help you coach employees to gain a fresh perspective on familiar problems and empower their ability to think and act in positive ways. Dr. Williams will draw on the work of Peter Senge, Otto Scharmer and Doug Silsbee to describe the principles of presence and explain how to apply “presencing” using the coach approach with your employees and clients. Understanding how to use the power of presence along with coaching will help you lead others in unlocking the doors of opportunity to increased awareness, making conscious choices for actions, and more successfully contributing to an organization that respects the interrelationships of the varied operations of a whole organization. Access Recording Purchase Access Embedding the EAP Within the Organization Webinar presented by: Mike Cipressi, MSW, CEAP Presentation date(s): 2/12/09 EACC Domain II - 1 PDH/CE contact hour EAPs have long understood that utilization of EA services is influenced by the degree to which the program is integrated into the organizational culture. How do you influence work organization leaders to fully utilize EA services? Indicators of organizational acceptance go well beyond individual employee utilization to include supervisory referral rate, integration of EA services into such workplace processes as emergency response planning, business continuity planning, workplace threat assessment, and integration into the post-disability return to work process. Access Recording   Purchase Access Ethical Considerations for the EAP Webinar presented by: Jeff Christie, MSW, CEAP Presentation date(s): 2/7/08 EACC Domain I - 1 PDH/CE contact hour **This course may meet your EACC ethics requirement** How do we ethically balance the business and professional aspects of our work in a way that provides real service and allows us to be competitive in the world of work? We invite each and every one of you to spend an hour on the “anxious edge” of ethics with EAPA Regional Director, Jeff Christie. For many years, Jeff has been active in both the Houston Chapter and the EAPA Ethics Subcommittee in defining and exploring ethical concerns unique to EA professionals. Resolving ethical dilemmas is not easy. The time is right and the ethical dilemmas are real. Bring your real world ethical dilemmas. Access Recording   Purchase Access Ethics: Building Core Virtues of an EA Professional - Courage and Compassion Webinar presented by: Brad Pendergraft, LCSW Presentation date(s): 12/4/08 EACC Domain I, III - 1.5 PDH/CE contact hour **This course may meet your EACC ethics requirement** Many people believe that Ethics consists in following rules or professional codes. Unfortunately, when they encounter situations which do not fit the rules or code, they are left without any guidance. This webinar presents a perspective on Ethics that focuses on building ethical character habits, or Virtues, which equips EA Professionals to respond to a wide range of ethical dilemmas, and gives Ethics a central role in everyday clinical practice. The Virtues discussed in this webinar are two of the central virtues for any clinician. The session is both theoretical and practical, and will outline the process of developing Courage and Compassion in EA practice, and in life. Access Recording   Purchase Access Ethics for the Employee Assistance Professional Webinar presented by: Bernard E. Beidel, M.Ed., CEAP Presentation date(s): Thursday, August 12, noon EDT and Tuesday August 17th, 2pm EDT EACC Domain 1, 2 PDHs/CE contact hours (Two hour course fee applies) Webinar Description Access Recording   Purchase Access Evidence-based Understanding of Human Resilience and Resilient Crisis Leadership: An Overview Webinar presented by: George S. Everly, Jr., Ph.D. Presentation date(s): Thursday, July 15, noon EDT and Tuesday July 20th, 2pm EDT EACC Domain II, 1 PDH/CE Contact Hour Webinar Description Access Recording   Purchase Access  Evolution of Crisis Response in the Workplace Webinar presented by: Bob VandePol, MSW Presentation date(s): 4/22/08 EACC Domain II - 1 PDH/CE contact hour Critical Incident Response has become a mainstay in the EAP’s list of services and offers both tremendous opportunity and risk in establishing the business case for EAP services. Psychological First Aid (PFA), the approach currently advocated by most authoritative guidelines, is more a concept than a particular technique. This presentation will address the evolving nature of Critical Incident Response Services by reviewing issues of concern and identifying the elements present in evidence-informed best practices. Access Recording Purchase Access Generating Strategies for Profitable Lead Generation Webinar presented by: Shelley Plemons, MS Presentation date(s): 3/12/09 EACC Domain I - 1 PDH/CE contact hour The goal of any EAP organization is to generate more revenue. All too often, an organization feels so desperate to close the deal that they are not very selective in whom they do business with, and for many this can be a costly mistake. Webinar participants will come away with a proven strategy for identifying which industries, markets, and specific companies are most likely to be profitable leads. Learn to identify target industries and markets that are best suited for your organization, uncover viable leads by conducting market research and research a prospective company effectively. Access Recording   Purchase Access Hunters and Howlers: Using the Calhoun - Weston Model for Workplace Violence Threats and Behaviors Webinar presented by: Dr. Steve Albrecht, SPR, CPP Presentation date(s): Monday, July 13th at Noon EDT or Tuesday, July 21th at 2:00 pm EDT. EACC Domain II, III - 1 PDH/CE contact hour Webinar Description Access Recording   Purchase Access Introduction to Workplace Substance Abuse Webinar presented by: Tara Haskins, RN; Jan Price, LCSW, CEAP Presentation date(s): 3/6/08 EACC Domain II, III - 1 PDH/CE contact hour This webinar is targeted to the EAP with limited experience in workplace intervention with substance abuse. The presentation will discuss signs and symptoms of drug and alcohol related impairment in the workplace. Participants will be provided with signs & symptoms of substance abuse in the workplace information as well as model questions for telephonic assessment. The presentation will also discuss the role of supervisors and the EAP in workplace intervention and ongoing support. Access Recording   Purchase Access Managing Workplace Conflict Webinar presented by: Ron Wean Presentation date(s): 7/24/08 EACC Domain I,II - 1 PDH/CE contact hour Employee assistance programs have the opportunity to assist work organizations with conflict resolution on the individual, supervisory and upper management levels. Learn how to provide appropriate support to individuals at each organizational level while providing conflict resolution and supporting the health of the work organization. Access Recording   Purchase Access Opioid Addiction Treatment Update for EAPs Webinar presented by: Tara Haskins, RN Presentation date(s): 3/20/08 EACC Domain III - 1 PDH/CE contact hour Opioid addiction in is a growing problem due to changes in the market of illicit heroin and increases in the diversion of prescription drugs. This type of drug abuse is particularly challenging to identify and manage in the workplace. A combination of new pharmacotherapy and policy developments has made it possible to dramatically expand effective treatment for opioid addicts in America. Employee assistance professionals can help employees and supervisors come to grips with a disease that is chronic, relapsing and fatal. Access Recording   Purchase Access Psychological First Aid Presented by: George S. Everly, Jr, PhD Presentation date(s): 7/27/08 EACC Domain II - 1 PDH/CE contact hour International Critical Incident Stress Foundation co-founder, George S. Everly, Jr. provides current information for EA professionals working in the aftermath of a traumatic event at work. Psychological first aid is a supportive, educative and compassionate presence, used as a part of a continuum of services during times of crisis. This intervention strategy can be employed with individuals, small groups, or large groups dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or workplace violence.   Access Recording    Purchase Access The Power of One: Managing in an Anxious Organization Webinar presented by: Sandra Caffo, LCSW, CEAP and Annette Kolski-Andreaco, LSW, MURP Presentation date(s): 5/27/09 EACC Domain II - 1 PDH/CE contact hour EA professionals are often asked to consult with supervisors, managers and union representatives. The message is these individuals lack skills and are mishandling employees in some way; being disrespectful, arbitrary, unclear or distant. From their points of view, managing relationships at work is a complicated process. One element of the complexity is the presence of anxiety. This webinar is designed by LifeSolutions to accomplish several goals, 1) Provide a conceptual framework for how anxious functioning pervades organization life. 2) Demonstrate how the supervisor/manager and union representative role can calm down anxiety in the work groups they are part of; 3) Utilize coaching principles in both the instructional approach and in the workshop content. Access Recording   Purchase Access The RFP Process - What Employers Want To See In EA Program Proposals Webinar presented by: Sandra Routledge, RN Presentation date(s): 6/26/08 EACC Domain I - 1 PDH/CE contact hour Do you wonder what your EAP needs to do be more competitive in the marketplace? Do you know how to get your proposal noticed when you answer an RFP? Would you like to know what companies like GMAC, PepsiCo and Coors look for when searching for an EAP? Don't miss this opportunity to hear and be heard by Sandra Routledge, RN, Senior Consultant for Watson Wyatt, a global consulting firm. Access Recording  Purchase Access Wearing Two Hats, Clinician and Consultant: Striking an Effective Balance Webinar presented by: Gerry Lewis, PhD Presentation date(s): 6/26/08 Domain I, III - 1 PDH/CE contact hour There are times when the EA professional may find him/herself in the position of receiving a supervisory referral as well as providing consultation to the referring supervisor/department head or HR department. In the past, this was often thought of as a violation of the boundary management of the EAP. In recent years, it has come to be re-evaluated as a viable service that can often provide quicker resolution of difficult employee relations issues. Yet, it requires a skill set often beyond the scope of many EA services. Access Recording Purchase Access   PDH/CEU and Other Information Unless otherwise indicated, all webinars listed on this page are approved for PDHs by the Employee Assistance Certification Commission (EACC). Webinars approved for PDHs, are also approved for CEUs by, NAADAC and the California Board of Behavioral Sciences. After you have attended a session, you will be asked to complete a session evaluation. Once your evaluation has been received, PDH & CEU certificates will be e-mailed to you at the e-mail address you supply during registration. Webinar registration fees are non-refundable. Top of Page