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* - Building Cultural Competence to Serve Fire-Rescue Personnel

Date: Wednesday, March 27th, 2019 from 11:00am ET to 12:00pm ET

Approval: Approved for 1 PDH in Domains II, III (1 CE for NBCC and NAADAC)

Presenters: Vickie H. Taylor, LCSW and Lisa DeMarco Tilley, LPC

Description: This session will highlight the importance of developing cultural competence related to work with fire and rescue personnel. The presenters will review some common fire-rescue terminology; identify the most effective therapeutic approaches and review some of the common mistakes/pitfalls related to work with fire-rescue personnel.


 Vickie H. Taylor, LCSW, is the Director of the Prince William County Public Safety Resilience Center, a counseling unit created and funded by Prince William County government specifically for public safety personnel. Prior to assuming her current position, Ms. Taylor worked in community behavioral health for more than 30 years at Prince William County Community Services. Since 1985, she has provided behavioral health consultation to the public safety agencies in Prince William County, VA. She has served the National Fallen Firefighters Foundation since its inception as a trainer, behavioral health consultant and coordinator of the NFFF Memorial Weekend Family Day activities. In addition, she served as the co-facilitator of the Everyone Goes Home® Firefighter Life Safety Initiative 13 project on behavioral health for firefighters. She participated as a key developer and trainer for the Foundation’s Taking Care of Our Own program and Stress First Aid for Firefighters and Emergency Medical Personnel.

Lisa DeMarco Tilley, LPC is a Behavioral Health Specialist with the Prince William County Public Safety Resilience Center who has provided behavioral health services for the members of the Prince William Department of Fire and Rescue (DFR) for 10 years. In addition, Ms. Tilley serves as the behavioral health consultant for the DFR Peer Support Team. Ms. Tilley has more than 20 years of experience providing individual, couples, family and group therapy in community and private counseling settings. In addition to her current position, she is also an Auricular Acupuncture Detox Specialist. She has been providing adjunct holistic care for public safety personnel for more than 10 years guided by the practices of the National Acupuncture and Detoxification Association. Additionally, she has worked as a facilitator with the National Fallen Firefighters Foundation (NFFF) Memorial Weekend Family Day for more than 15 years. Ms. Tilley is certified as a national trainer for SFA through the Center for First Responder Excellence. She provides training to the PWC Department of Fire & Rescue, PWC Police Department and Public Safety Communications, as well as other fire-rescue departments around the country. Ms. Tilley also serves as a behavioral health consultant for the PWC Peer Support Team.

Registration Fees:
  • $39.00 - * - Fire and Rescue Personnel 101, member
  • $59.00 - * - Fire and Rescue Personnel 101, non-member