Front Desk

New Year, More Pages in Journal

By Maria Lund, LEAP, CEAP


The Journal of Employee Assistance is a core benefit of EAPA members, and our intention is for it to provide consistent value to you and your professional practice. With that goal in mind, I am pleased to announce that the JEA is now a 36-page magazine! In the majority of issues, the extra pages will allow us to run more articles and further emphasize research. In this particular JEA, we present a thorough recap of the 2016 World EAP Conference, including a complete list of award winners.

This issue also features a look at the Millennial employees who are having such a big impact on today’s workplaces and on our EA practices. What services do they want from EAPs? Perhaps even more important, what services can we, as EAP practitioners, offer them?

The author of this issue’s cover story, Nancy Grunnet, RODP, points out that, “Training opportunities for EA professionals are growing during the current influx of Millennials into the workplace.” Nancy explains the numerous ways in which EA professionals can help bridge this generation gap to create a stronger organization. Overcoming this obstacle is also crucial because “stereotypes have become so skewed that older employees fear not being to relate to younger workers.”

In a related article, Bernie McCann, PhD, CEAP, explains that, for supervisors and managers struggling to reach and engage Millennials, EAPs can offer value-added services for employers by providing coaching and training to enhance appreciation of the gifts of generational diversity within the work organization.

Of course, older employees also have special workplace needs. Joel Becker, PhD, CEAP, points out that EAPs also offer valuable services to employees who are experiencing cognitive and emotional decline due to a medical condition, injury, or other issue. (Younger workers may experience setbacks like these, but they are more prevalent among employees in their 40s, 50s, or 60s.)

We round out this issue of the JEA with other important topics. Literature is severely lacking on starting, selling, and growing an EAP. Marina London, LCSW, CEAP, and Michael Klaybor, Ed.D., CEAP, present key points they discussed in a vital pre-conference training on this subject matter at the 2016 World EAP Conference.

Readers told us in the recent survey that they want to see more articles on pertinent EAP issues out colleagues in Canada are facing. Barb Veder, MSW, RSW, does just that in “Leading EFAP Trends in Canada.” 

Elsewhere, Mark Attridge, Jeff Harris, and John Maynard offer useful insights and observations in their respective columns. Happy New Year, and happy reading!